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Telecaller / Collection Associate Jobs in Shivaji Nagar Pune – Apply Now

Are you looking for a customer communication or calling job in Pune? A new opportunity is available for the position of Telecaller / Collection Associate in Shivaji Nagar, Pune. This job opportunity is open to both freshers and experienced candidates, including male and female applicants between the ages of 18 and 35 years.

The selected candidates will work from the office and handle outbound calls related to EMI payment reminders and pending payment follow-ups. Candidates will also be expected to maintain customer records and communicate professionally with customers.

This opportunity may be suitable for people who have good communication skills, basic computer knowledge, and an interest in customer support, telecalling, collections, or financial services.

Freshers can receive a salary ranging from ₹12,000 to ₹15,000, while experienced candidates may receive between ₹16,000 and ₹18,000, depending on their experience and suitability for the role. The position also offers unlimited incentives, subject to performance and the employer’s policies.

Interested candidates can contact the recruiter directly for more information and application details.

Telecaller / Collection Associate Job Overview

Here is a quick overview of the available job opportunity:

Job Position: Telecaller / Collection Associate
Job Location: Shivaji Nagar, Pune
Work Mode: Work From Office
Experience: Freshers and Experienced Candidates
Gender: Male and Female Candidates
Age Limit: 18 to 35 Years
Freshers Salary: ₹12,000 to ₹15,000
Experienced Salary: ₹16,000 to ₹18,000
Incentives: Unlimited incentives based on applicable performance terms
Working Hours: 10:00 AM to 7:00 PM
Working Days: 6 Days per Week
Required Skills: Good communication skills and basic computer knowledge
Contact / DM: 9975632521

About the Telecaller / Collection Associate Job

A Telecaller or Collection Associate is generally responsible for communicating with customers over the phone regarding payments, account information, reminders, and follow-ups.

For this position, the primary responsibility involves making outbound calls related to EMI payment reminders and collections. Candidates may need to contact customers whose EMI payments are pending and professionally remind them about their payment obligations.

The role requires patience, confidence, good listening skills, and the ability to communicate clearly. Candidates should maintain a professional and respectful tone during customer conversations.

The job may also involve updating customer information and maintaining records related to calls and follow-ups.

Key Job Responsibilities

Selected candidates may be expected to perform the following responsibilities:

Make Outbound Calls

The Telecaller / Collection Associate will make outbound calls to customers. These calls may include reminders about EMI payments and pending dues.

Follow Up on Pending EMI Payments

One of the important responsibilities is following up with customers regarding pending EMI payments. Candidates should communicate professionally and provide relevant information according to the work process.

Maintain Customer Records

Candidates may need to update and maintain customer information and call records. Accurate record management is important for tracking previous conversations and follow-up activities.

Communicate Professionally

Professional communication is essential for this role. Candidates should speak clearly, listen carefully to customers, and provide appropriate responses.

Meet Work and Performance Requirements

Depending on the employer’s work process, candidates may have daily calling, follow-up, or performance expectations.

Eligibility Criteria for Telecaller Jobs in Pune

Freshers Can Apply

One of the major advantages of this opportunity is that freshers are eligible to apply.

Candidates who are starting their careers and want experience in telecalling, customer communication, customer support, or collections may consider this opportunity.

Freshers can gain practical experience in:

Professional communication
Customer handling
Outbound calling
Follow-up management
Computer-based record keeping
Workplace communication

Experienced Candidates Can Also Apply

Candidates with previous experience in telecalling, customer service, BPO, collections, sales calling, banking support, or related roles may also apply.

Experienced candidates may receive a salary ranging from ₹16,000 to ₹18,000, based on their experience, skills, and the employer’s final selection process.

Age Requirement

Applicants should be between:

18 and 35 years of age

Candidates should confirm all eligibility conditions with the recruiter before applying.

Male and Female Candidates Can Apply

The job opportunity is open to both:

Male candidates
Female candidates

Candidates should have the required communication skills and basic computer knowledge.

Required Skills for Telecaller / Collection Associate Jobs

Good Communication Skills

Communication is one of the most important skills for this position.

Candidates should be able to:

Speak clearly and confidently
Listen carefully to customers
Explain information professionally
Handle conversations politely
Maintain a respectful tone
Communicate effectively during follow-up calls

Good communication skills can improve performance and help candidates build a long-term career in customer-facing roles.

Basic Computer Knowledge

Applicants should also have basic computer knowledge.

The role may require candidates to work with computer systems and update customer records. Knowledge of basic computer operations can be useful for managing work efficiently.

Candidates may benefit from familiarity with:

Basic computer applications
Data entry
Email communication
Customer information systems
Online portals

Advanced technical knowledge has not been mentioned as a requirement, but candidates should be comfortable using a computer.

Salary and Incentive Details

The salary offered for this Telecaller / Collection Associate job depends on the candidate’s experience.

Salary for Freshers

₹12,000 to ₹15,000 per month

Salary for Experienced Candidates

₹16,000 to ₹18,000 per month

Additional Incentives

The opportunity also mentions unlimited incentives.

The actual incentive amount may depend on performance, targets, attendance, company policies, and other applicable conditions. Candidates should ask the recruiter about the complete salary structure and incentive terms before accepting the job offer.

Working Hours and Job Location

The job is located in:

Shivaji Nagar, Pune

Working Hours

10:00 AM to 7:00 PM

Working Schedule

6 Days a Week

Work Type

Work From Office Only

Candidates should confirm the exact office address and weekly holiday schedule before attending the interview.

Why Consider This Job Opportunity?

This opportunity may be worth considering for several reasons.

Suitable for Freshers

Freshers can begin their professional careers without requiring extensive previous experience.

Opportunity for Experienced Candidates

Professionals with telecalling or customer support experience may be eligible for a higher salary range.

Unlimited Incentive Opportunity

Performance-based incentives may provide an opportunity to increase overall earnings.

Build Valuable Communication Skills

The role can help candidates improve professional communication and customer management skills.

Pune Location

The job is located in Shivaji Nagar, a well-known central area of Pune with access to public transportation and business locations.

How to Apply for the Telecaller / Collection Associate Job?

Interested candidates can contact the recruiter directly for application and interview information.

Contact / DM

9975632521

Before applying or visiting for an interview, candidates should confirm:

Exact interview location
Interview date and time
Company details
Job responsibilities
Salary structure
Incentive policy
Weekly off
Required documents

Candidates should also keep an updated resume ready.

Important Tips Before Applying

Job seekers should always verify employment opportunities before sharing sensitive personal information.

Do not make payments for job offers unless you have independently verified the legitimacy of the employer and understand exactly what any payment is for. Candidates should carefully confirm the job location, employer information, salary terms, and employment conditions.

During the interview, ask clear questions about your daily responsibilities, performance expectations, salary, incentives, and working conditions.

Being well prepared can help you make a better career decision.

Final Words

The Telecaller / Collection Associate Jobs in Shivaji Nagar Pune opportunity can be suitable for candidates who want to build or continue their careers in telecalling, customer communication, customer support, and collections.

Freshers can apply for the position with a salary ranging from ₹12,000 to ₹15,000, while experienced candidates may receive between ₹16,000 and ₹18,000. The role also offers unlimited incentives according to applicable performance terms.

Candidates must have good communication skills and basic computer knowledge. Both male and female candidates between the ages of 18 and 35 years are eligible to explore this opportunity.

The job is strictly work from office, with working hours from 10:00 AM to 7:00 PM, six days a week.

Interested candidates should contact the recruiter directly at 9975632521 to confirm the latest vacancy status and application process.