Inbound and Outbound Voice Process Jobs in Pune | Freshers and Experienced Candidates Can Apply
Inbound and Outbound Voice Process Jobs in Pune – Complete Recruitment Guide
If you are looking for a voice process job in Pune, this is an excellent opportunity for both freshers and experienced candidates. A growing company located at Cerebrum IT Park, Kalyani Nagar, Pune is hiring candidates for Inbound and Outbound Voice Process positions.
This recruitment drive is ideal for candidates who have good communication skills and are interested in working in an international voice process environment. Freshers can start their career with a competitive salary, while experienced candidates can receive a much higher salary package along with attractive incentives.
The company offers fixed US shifts, five working days, fixed weekends off, and performance-based incentives, making this an attractive career opportunity in the BPO and customer service sector.
Job Overview
| Particular | Details |
|---|---|
| Job Position | Inbound & Outbound Voice Process |
| Job Location | Cerebrum IT Park, Kalyani Nagar, Pune |
| Job Type | Full-Time |
| Shift | Fixed US Shifts |
| Working Days | 5 Days per Week |
| Weekends | Fixed Off |
| Interview Mode | HR & OPS via Microsoft Teams |
| Transport Facility | Available |
Job Location
The job location is:
Cerebrum IT Park
Kalyani Nagar, Pune, Maharashtra
Kalyani Nagar is one of Pune’s major IT and business hubs, offering excellent transportation connectivity, professional work culture, and career growth opportunities.
Eligibility Criteria
The company is hiring both freshers and experienced candidates.
Freshers
The following candidates can apply:
- Undergraduate Freshers
- Graduate Freshers
Freshers with good communication skills and a willingness to work in US shifts are encouraged to apply.
Experienced Candidates
Candidates with a minimum of one year of experience in an International Voice Process are eligible for the experienced salary package.
Salary Details
The company offers different salary packages based on educational qualification and experience.
Undergraduate Freshers
- ₹18,000 per month (In Hand)
Graduate Freshers
- ₹20,000 per month (In Hand)
Experienced Candidates (1+ Year)
- ₹35,500 per month (In Hand)
These salaries are attractive for entry-level and experienced voice process professionals in Pune.
Incentives
In addition to the salary, the company offers:
- Fixed KPI Incentives of ₹7,000
This incentive structure applies to all eligible employees and can significantly increase monthly earnings.
Work Details
Interview Process
The recruitment process includes:
- HR Round
- Operations (OPS) Round
Interviews will be conducted through the Microsoft Teams App, allowing candidates to attend the interview online.
Shift Timing
The company offers Fixed US Shifts.
Login windows include:
- 6:00 PM
- 6:30 PM
- 7:30 PM
- 8:00 PM
Candidates should be comfortable working during US business hours.
Working Schedule
- 5 Working Days
- Fixed Weekends Off
Having fixed weekends off helps employees maintain a better work-life balance.
Transport Facility
The company provides transportation facilities for employees.
Transport deduction:
- ₹2,500
The availability of company transport is beneficial for employees working in late evening and night shifts.
Skills Required
The company is looking for candidates with:
- Decent English communication skills
- Basic interpersonal skills
- Customer handling ability
- Positive attitude
- Willingness to learn
- Teamwork skills
- Professional behavior
Excellent communication skills can improve your chances of selection.
Why Apply for This Job?
This opportunity offers several advantages:
- Good starting salary
- Attractive incentive structure
- International process exposure
- Fixed US shifts
- Five-day work week
- Fixed weekends off
- Online interview process
- Career growth opportunities
- Professional work environment
Career Growth Opportunities
Candidates joining this role can grow into positions such as:
- Senior Customer Support Executive
- Quality Analyst
- Team Leader
- Operations Executive
- Process Trainer
- Assistant Manager
- Customer Success Executive
- International Process Specialist
International voice process experience is highly valuable for future BPO and customer service careers.
Who Should Apply?
This job is suitable for:
- Undergraduate students
- Graduate freshers
- B.A., B.Com., B.Sc., BBA graduates
- Candidates with BPO experience
- International voice process professionals
- Job seekers in Pune
- Candidates seeking night shift jobs
- Individuals with good communication skills
How to Apply
Interested candidates should send their updated CV through WhatsApp.
WhatsApp Number: +91 9579288100
Prepare a professional resume containing:
- Personal details
- Educational qualifications
- Communication skills
- Work experience
- Contact information
Send your CV directly via WhatsApp to the provided number.
Important Job Details
- Position: Inbound & Outbound Voice Process
- Location: Kalyani Nagar, Pune
- Salary: Up to ₹35,500 (In Hand)
- Incentives: ₹7,000 KPI Incentive
- Shift: Fixed US Shifts
- Working Days: 5 Days
- Weekends: Fixed Off
- Transport: Available
- Apply via WhatsApp: +91 9579288100
Frequently Asked Questions (FAQs)
1. Can freshers apply?
Yes. Both undergraduate and graduate freshers can apply.
2. What is the salary for experienced candidates?
Experienced candidates with at least one year of international voice process experience can receive ₹35,500 in hand.
3. Is transport available?
Yes. Transportation facilities are available, with a deduction of ₹2,500.
4. Are weekends fixed off?
Yes. Employees receive fixed weekends off.
5. How can I apply?
Send your updated CV via WhatsApp to +91 9579288100.
Conclusion
The Inbound and Outbound Voice Process Jobs in Pune offer an excellent opportunity for freshers and experienced candidates who want to build a career in the BPO and customer service industry. With salaries up to ₹35,500 in hand, fixed US shifts, attractive incentives, transport facilities, and weekends off, this recruitment drive provides a strong career opportunity for job seekers in Pune. Interested candidates should apply through WhatsApp as soon as possible.
