Customer Service Executive Jobs in Viman Nagar Pune: Freshers Can Earn Up to ₹16,000 In-Hand
Customer Service Executive Jobs in Viman Nagar Pune
Looking for a customer service job in Pune? A customer service recruitment opportunity is available in Viman Nagar, Pune for both freshers and experienced candidates. The position is suitable for candidates who have good Hindi communication skills and can understand basic English.
According to the hiring information provided, freshers can earn ₹13,500 in-hand per month, while experienced candidates can receive between ₹15,000 and ₹16,000 in-hand per month.
The job is part of a Customer Service process, where selected candidates will be responsible for handling customer calls, understanding their concerns, providing suitable solutions and maintaining a positive customer experience.
Candidates who have completed 10th standard or above can apply. Both freshers and experienced candidates are eligible, making this an accessible opportunity for people looking to start or continue their career in the customer service and business process industry.
Immediate joiners are preferred, so interested candidates should contact the recruiter as soon as possible with their updated CV.
Customer Service Executive Job Details
| Job Details | Information |
|---|---|
| Position | Customer Service Executive |
| Job Process | Customer Service |
| Job Location | Viman Nagar, Pune |
| Experience | Freshers and Experienced |
| Qualification | 10th Pass and Above |
| Freshers Salary | ₹13,500 In-Hand |
| Experienced Salary | ₹15,000 – ₹16,000 In-Hand |
| Languages Required | Hindi + Basic English |
| Work Schedule | 1 Rotational Week Off |
| Joining Preference | Immediate Joiners Preferred |
| Application Mode | Contact Recruiter / Share CV |
| Contact Number | 9975688047 |
Note: The vacancy details and salary information in this article are based on the recruitment information supplied for this post. Candidates should confirm the latest salary, company name, interview details, job timing and employment conditions with the recruiter before joining.
Who Can Apply for This Customer Service Job?
This vacancy is open to candidates with a 10th standard qualification or above. Both freshers and experienced candidates can apply.
The opportunity may be especially useful for candidates who are searching for entry-level jobs in Pune and want to develop professional communication and customer-handling skills.
Eligibility requirements include:
- 10th pass or higher qualification
- Freshers can apply
- Experienced candidates can apply
- Good Hindi communication skills
- Basic understanding of English
- Ability to communicate professionally with customers
- Good customer-handling skills
- Willingness to work according to the company’s schedule
- Immediate joiners are preferred
Candidates do not need to have several years of experience to apply. Freshers with confidence, good communication and a positive attitude can also consider this opportunity.
Salary for Customer Service Executive in Pune
Salary is an important factor for candidates searching for customer service executive jobs in Pune.
As mentioned in the hiring details:
Freshers: ₹13,500 in-hand per month
Experienced Candidates: ₹15,000 to ₹16,000 in-hand per month
The advertised salary is described as in-hand salary, but candidates should confirm the complete salary structure with the recruiter. This includes checking whether there are incentives, deductions, attendance benefits, performance bonuses or other components.
Candidates should also ask about working hours, overtime policy, probation period and other employment conditions before accepting the offer.
Customer Service Executive Job Responsibilities
The selected candidates will primarily work in a customer service process. The role requires candidates to communicate with customers and help resolve their concerns.
1. Handle Customer Calls
Customer Service Executives may need to communicate with customers over the phone. Candidates should listen carefully to customer questions and understand the issue before responding.
Good listening is an important skill for this role because customers may have different concerns and communication styles.
2. Resolve Customer Concerns
Employees will be expected to understand customer problems and provide suitable solutions according to the process and company guidelines.
Candidates should remain calm and professional, even when dealing with difficult or dissatisfied customers.
3. Provide a Positive Customer Experience
Customer service is not only about answering calls. It is also about making sure customers receive clear and helpful assistance.
A polite tone, patience, accurate information and professional communication can help create a positive customer experience.
Language Skills Required
The recruitment information mentions Hindi and Basic English as the required language skills.
Strong Hindi communication is important because candidates may communicate with Hindi-speaking customers during the customer service process.
Basic English understanding is also required. Candidates should be able to understand simple English instructions, messages, workplace communication and customer-service-related information.
Candidates do not necessarily need advanced English fluency based on the supplied vacancy details. However, improving English communication can be helpful for long-term career growth in customer service and BPO jobs.
Why Freshers Should Consider This Opportunity
Customer service jobs can provide an opportunity for freshers to enter the professional workforce.
A fresher can develop several useful workplace skills through customer service experience, including:
- Communication
- Active listening
- Problem-solving
- Customer handling
- Time management
- Professional behaviour
- Teamwork
- Basic computer skills
- Workplace discipline
- Conflict management
These skills can later help candidates move toward positions such as Senior Customer Service Executive, Customer Support Executive, Quality Analyst, Team Leader, Process Associate or other customer operations roles.
For candidates who are entering the job market for the first time, a customer service position can therefore provide practical experience while helping them understand professional workplace expectations.
Job Location: Viman Nagar, Pune
The job location mentioned in the recruitment details is Viman Nagar, Pune.
Viman Nagar is a well-known commercial and employment area in eastern Pune. The locality has offices, retail businesses, service companies, educational institutions, restaurants and other commercial establishments.
Candidates living in Viman Nagar and nearby areas may find the location convenient. Applicants travelling from other parts of Pune should check the exact office location and daily commute before accepting the position.
The recruiter should also be contacted to confirm the exact interview venue and office address because these details are not included in the supplied hiring message.
Working Schedule and Weekly Off
The vacancy mentions 1 rotational week off.
This means the weekly day off may not necessarily be Saturday or Sunday. Depending on the company’s customer service process and business requirements, employees may receive their weekly off on different days.
Candidates should confirm the following details during the recruitment process:
- Daily working hours
- Shift timings
- Rotational shifts
- Weekly off schedule
- Night-shift requirements, if any
- Overtime policy
- Attendance requirements
- Break timings
Understanding these conditions before joining can help candidates make an informed career decision.
Immediate Joiners Preferred
The recruiter has specifically mentioned that immediate joiners are preferred.
Candidates who are currently available and can join quickly may therefore have an advantage during the hiring process.
Freshers who are actively looking for work should keep their updated CV ready. Experienced candidates should make sure their previous customer service, BPO, telecalling or customer-handling experience is clearly mentioned in their resume.
How to Apply for the Customer Service Executive Job
Interested candidates can apply by contacting the recruiter and sharing their updated CV.
Contact / WhatsApp: 9975688047
Candidates should prepare a professional resume containing:
- Full name
- Contact number
- Location
- Educational qualification
- Previous work experience, if applicable
- Language skills
- Customer service experience, if applicable
- Computer skills
- Availability for joining
When contacting the recruiter, candidates should clearly mention that they are interested in the Customer Service Executive position in Viman Nagar, Pune.
Candidates should verify the employer’s identity, office address, salary and job conditions before attending an interview or accepting an offer. Do not pay money for a job opportunity or share banking passwords, OTPs or other sensitive financial information with recruiters.
Interview Preparation Tips for Freshers
Freshers should prepare for basic customer service interview questions.
Common areas may include:
- Tell me about yourself.
- Why do you want to work in customer service?
- How would you handle an angry customer?
- What would you do if you do not know the answer to a customer’s question?
- How good is your Hindi communication?
- Can you understand basic English?
- Are you comfortable with rotational weekly offs?
- How soon can you join?
- Why should we hire you?
Candidates should speak confidently and politely. They should avoid giving unnecessarily long answers.
For a customer service role, recruiters may pay attention to communication, confidence, patience, listening ability and attitude along with educational qualifications.
Final Takeaway
The Customer Service Executive Jobs in Viman Nagar Pune opportunity can be considered by both freshers and experienced candidates looking for an entry-level or customer-support career.
The vacancy accepts candidates who have completed 10th standard or above. Freshers are offered an advertised salary of ₹13,500 in-hand, while experienced candidates can earn ₹15,000 to ₹16,000 in-hand. Good Hindi communication, basic English understanding and customer-handling skills are important for the role.
The position involves handling customer calls, understanding customer concerns, resolving issues and delivering a positive customer experience. The job includes one rotational week off, and immediate joiners are preferred.
Interested candidates can contact 9975688047 and share their updated CV. Before joining, applicants should confirm the company name, exact office address, working hours, salary structure and other employment conditions directly with the recruiter.
Official/Application Link
No official company website or application link was included in the supplied vacancy information. The listed application method is to contact 9975688047 and share your updated CV.
