Urgent Customer Service Executive Jobs in Viman Nagar Pune – Freshers & Experienced Can Apply
Customer Service Executive Jobs in Viman Nagar Pune – Apply Now
Are you searching for Customer Service Executive jobs in Viman Nagar Pune? Here is an opportunity for candidates who want to start or continue their career in customer service. The current hiring is for a Customer Service Executive position in Viman Nagar, Pune.
The opportunity is suitable for both freshers and experienced candidates. Applicants who have completed 10th standard or above can apply, provided they meet the communication and customer-handling requirements.
Candidates with good Hindi communication skills and basic English understanding can consider this opportunity. The role involves handling customer calls, understanding customer concerns, providing suitable solutions, and maintaining a positive customer experience.
The advertised salary is ₹13,500 in hand for freshers. Experienced candidates can receive ₹15,000 to ₹16,000 in hand, depending on their experience and applicable company terms.
Immediate joiners are preferred, so eligible candidates who are ready to join quickly may have an advantage during the hiring process.
Customer Service Executive Job Details
Here are the key details candidates should know before applying:
| Job Detail | Information |
|---|---|
| Job Position | Customer Service Executive |
| Location | Viman Nagar, Pune |
| Process | Customer Service |
| Language Required | Hindi + Basic English |
| Qualification | 10th Pass & Above |
| Freshers | Eligible |
| Experienced Candidates | Eligible |
| Freshers Salary | ₹13,500 In-Hand |
| Experienced Salary | ₹15,000–₹16,000 In-Hand |
| Working Schedule | 1 Rotational Week Off |
| Joining Preference | Immediate Joiners Preferred |
| Contact / DM | 9975688047 |
Note: Salary and recruitment conditions should be confirmed with the recruiter before accepting the position.
Who Can Apply for This Customer Service Job?
This position is designed to be accessible to candidates from different educational and professional backgrounds. The stated minimum qualification is 10th pass and above.
Both freshers and experienced applicants can apply. Therefore, candidates who are entering the job market for the first time can consider the position as an opportunity to gain professional customer service experience.
Experienced candidates who have previously worked in customer service, BPO, tele calling, voice process, or similar roles may also be suitable.
Basic Eligibility Requirements
Candidates should have:
- Passed 10th standard or higher.
- Good Hindi communication skills.
- Basic understanding of English.
- Good customer-handling ability.
- A professional and positive attitude.
- Willingness to communicate with customers.
- Ability to understand and resolve customer concerns.
- Readiness to work according to the assigned schedule.
- Ability to work with one rotational weekly off.
Freshers are welcome to apply, while experienced candidates can discuss their previous experience and salary expectations with the recruiter.
Salary for Freshers and Experienced Candidates
One of the key attractions of this recruitment is that both freshers and experienced candidates can apply.
Freshers Salary
Freshers can receive an advertised salary of ₹13,500 in hand per month.
For someone beginning a career, this can provide an opportunity to gain practical experience in customer service, communication, problem-solving, and professional workplace operations.
Experienced Candidates Salary
Candidates with relevant experience may receive between ₹15,000 and ₹16,000 in hand per month.
The final salary may depend on the candidate’s experience, interview performance, skills, and employer policies. Applicants should confirm the complete compensation structure directly with the recruiter.
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What Does a Customer Service Executive Do?
A Customer Service Executive acts as a communication point between customers and the company. The employee helps customers with their questions, concerns, and service-related requirements.
The role generally requires patience, active listening, clear communication, and the ability to provide suitable solutions.
Main Job Responsibilities
The selected candidate may be responsible for:
1. Handling Customer Calls
The executive will communicate with customers and understand their questions or concerns. Calls should be handled professionally and politely.
2. Understanding Customer Problems
A customer may contact the support team for different reasons. The executive needs to listen carefully and understand the exact issue.
3. Providing Suitable Solutions
After understanding the problem, the employee should provide the appropriate solution according to the company’s process and guidelines.
4. Maintaining Customer Satisfaction
A positive customer experience is an important part of customer service. Candidates should remain calm, respectful, and helpful while communicating with customers.
5. Following Process Guidelines
Customer service employees need to follow company procedures and instructions while handling calls and resolving customer concerns.
Skills Required for Customer Service Executive Jobs
Communication is one of the most important skills for this role. Candidates should be comfortable speaking in Hindi and should have a basic understanding of English.
Applicants should also have good customer-handling skills. They should be able to listen carefully, understand customer requirements, and communicate solutions clearly.
Important skills include:
- Good Hindi communication.
- Basic English understanding.
- Active listening.
- Customer-handling skills.
- Patience.
- Problem-solving ability.
- Positive attitude.
- Professional communication.
- Ability to follow instructions.
- Basic workplace discipline.
Candidates who can communicate confidently and remain calm while handling different types of customers may perform well in this type of position.
Why Is This Opportunity Useful for Freshers?
Starting a career can be challenging for candidates without previous work experience. A customer service position can help freshers develop practical workplace skills.
Employees can gain experience in communication, customer interaction, problem-solving, time management, and professional behavior.
This experience may also help candidates explore future opportunities in:
- Customer Service
- BPO
- Voice Process
- Tele calling
- Customer Support
- Back Office Operations
- Sales Support
- Team Leader roles
- Process Associate positions
Career growth depends on performance, experience, skills, company policies, and future openings.
Job Location: Viman Nagar, Pune
The job is located in Viman Nagar, Pune, making it relevant for candidates who live in Viman Nagar and nearby areas.
Candidates should consider travel time and daily transportation before accepting the position. Applicants attending an interview should confirm the exact office location, reporting time, interview procedure, and documents required with HR.
Working Schedule
The recruitment information states that employees will have one rotational week off.
A rotational weekly off means the weekly day off may not always be Saturday or Sunday. Candidates should therefore be comfortable with a flexible work schedule.
Applicants should confirm the exact shift timings, working hours, break schedule, weekly-off rotation, and other employment conditions with the recruiter before joining.
Immediate Joiners Preferred
The hiring information states that immediate joiners are preferred.
Candidates who are currently available and can join quickly should mention their availability while contacting HR.
If you are serving a notice period, you should clearly communicate your expected joining date to the recruiter.
How to Apply for the Customer Service Executive Job?
Interested candidates can contact the recruiter directly using the following number:
📲 Contact / DM: 9975688047
Candidates should keep an updated CV ready before contacting HR. Your resume should clearly mention your educational qualification, communication skills, previous experience if any, location, and contact details.
When contacting the recruiter, introduce yourself briefly and mention that you are interested in the Customer Service Executive position in Viman Nagar, Pune.
Do not share unnecessary personal or financial information during the initial recruitment discussion.
Documents Candidates Should Keep Ready
Candidates should keep their basic employment and education documents available if requested during the recruitment process.
These may include:
- Updated resume or CV.
- Educational qualification documents.
- Previous employment details, if applicable.
- Experience documents, if applicable.
- Government-issued identity document, if legitimately required.
- Recent photographs, if requested.
The exact documents required should be confirmed by the recruiter.
Important Safety Tips for Job Seekers
Candidates should remain careful while applying for jobs online or through recruitment messages. Never pay money to someone who promises a job, interview, selection, or offer letter.
Verify the recruiter and employment details before sharing sensitive information or travelling for an interview.
Candidates should also confirm:
- Exact company name.
- Office location.
- Salary structure.
- Working hours.
- Shift details.
- Weekly-off policy.
- Job responsibilities.
- Selection process.
- Joining conditions.
A genuine recruitment process should provide clear information about the position and employment terms.
Frequently Asked Questions
1. What is the job position?
The position is Customer Service Executive.
2. Where is the job located?
The job location is Viman Nagar, Pune.
3. Can freshers apply?
Yes. Freshers can apply for the advertised position.
4. What is the minimum qualification?
Candidates who have completed 10th standard and above can apply.
5. What languages are required?
Candidates should have good Hindi communication skills and basic English understanding.
6. What is the salary for freshers?
The advertised salary for freshers is ₹13,500 in hand per month.
7. What is the salary for experienced candidates?
Experienced candidates can receive ₹15,000 to ₹16,000 in hand, subject to the employer’s terms and selection.
8. Are immediate joiners preferred?
Yes. The recruitment information states that immediate joiners are preferred.
9. What is the weekly-off policy?
The stated schedule includes one rotational week off.
10. How can candidates contact HR?
Interested candidates can call or DM 9975688047 and share their updated CV.
Final Words
The Customer Service Executive job in Viman Nagar Pune is an opportunity for both freshers and experienced candidates who want to work in the customer service field. With a minimum qualification of 10th pass, the opening can be considered by candidates who have good Hindi communication skills and basic English knowledge.
Freshers are offered an advertised ₹13,500 in-hand salary, while experienced candidates can earn ₹15,000–₹16,000 in hand. The role focuses on customer communication, handling queries, resolving concerns, and maintaining a positive customer experience.
Candidates who are interested should prepare an updated CV and contact 9975688047 for the latest recruitment and interview information. Since immediate joiners are preferred, candidates who are available to join quickly should mention their availability when contacting HR.
